A secret will not reveal
Confirm you selected the original PNG when possible and entered the exact password. If the image was cropped, resized, or screenshotted, try Deep Search.
STEGG SUPPORT
Let’s get your secret through.
Fast answers for sharing, recovery, and purchases—without sending us your private images or messages.
A shared image stopped working
Messaging and social apps often recompress photos. Use Discreet Share as a file, or Social-Proof mode when the destination may alter the image.
Deep Search takes time
Deep Search checks many possible regions and dimensions. Keep Stegg open, watch the progress indicator, or cancel safely and try a cleaner copy of the image.
Stegg Pro is missing
Open Settings or the Pro screen and choose Restore Purchases while signed into the same Apple or Google account used to buy Pro.
Still stuck?
Email the device model, app version, and what happened. Please do not send a sensitive image, hidden message, or password.
Email hello@runeworks.io